As a critical gateway for Family Hospital, the Outpatient Department is located from Level 1 to Level 4 of the building, covering all medical specialties and diagnostic lab needs. The Department opens from 6 am to 5 pm throughout the week (except for National Holidays).

Improving each patient’s experience is a top priority at Outpatient Department. Thanks to scientific and simple procedure, with cutting-edge technological applications and electric medical records (EMR), patient waiting time at FAMILY Hospital is minimized.

In addition, our experienced team, including doctors, physicians, nurses, paramedics, supporting staff, etc. are dedicated to providing top quality medical services to our patients. With General and Specialist Outpatient clinics, currently, on average, the Department welcomes 1,500 visits each day.

Particularly, although being a private healthcare provider, FAMILY Hospital accepts all types of National insurance cards, regardless of the registered treatment place, to help patients experience high-quality medical services with reasonable cost.

Emergency Department is located in the right side of the hospital, on the ground floor, with its own separate entrance. The Department is available 24 hours a day, seven days a week.

At Emergency Department, all patients are treated equally based on the core commitment: Patients are seen in order of medical urgency, with non-urgent patients being seen after more acute patients, but no later than 1 hour.

All our emergency ambulances are equipped with latest life-saving medical equipment such as defibrillators, syringe drivers, ventilator, pain relief, spinal immobilization equipment and diagnostic equipment, to assist in the rapid diagnosis of patients suffering from an array of medical or traumatic emergencies. Our equipment is regularly tested and calibrated to ensure efficiency. If you need help, our team of emergency specialists and specially trained nurses are just a phone call away.

In the health care world, it’s often said that the Emergency Department is the “front door” of a hospital. If this is the case, those who walk through the doors of the Emergency Department at FAMILY Hospital will enter a warm, caring environment offering the state-of-the-art technology and exceptional care team.

You need help? Do not hesitate to contact us at +84 236 36 32 333

The Internal Medicine Department is composed of a dynamic, well-qualified and experienced group of doctors, technicians, nurses and supporting staff, who deal with the diagnosis and nonsurgical treatment of diseases and disorders. They are specially trained to recognize and manage a broad range of diseases, such as diabetes, hypertension, lipid disorders, gastroenterology, endocrinology, cardiology, respiratory, musculoskeletal, mental health problems, and so on.

Also, the Department is confident to solve puzzling diagnostic problems, as well as handle severe chronic illnesses and situations where several different illnesses may strike at the same time.

On the other hand, since its establishment, the Internal Department has been invested the most modern medical equipment to increase treatment effectiveness.

No matter how diseases are common or rare, simple or complex, all patients are committed to receive the best care and focus in the Internal Department.

The Surgery Department is staffed by experienced surgeons providing from general to emergency, from open to laparoscopic surgeries.

Surgical services the Department offers:

  • General surgery (including gallbladder and hernia)
  • Gynecologic
  • Orthopedic (bone and joint)
  • Ear, nose and throat
  • Eye (ophthalmologic)
  • Podiatric
  • Spine surgery
  • Urologic

Over the past five years, the Surgery Department has performed hundreds of extensive and difficult surgeries. Operations are being carried out increasingly by minimally invasive techniques that offer patients less pain, better outcomes and shorter postoperative recovery.

With effective cooperation with Anesthesiology and Resuscitation Department, along with fully equipped facilities, the chances for success are enhanced.

General Surgery Department, with our enthusiasm and passion, always offer our customers the best services with the highest customer service quality.

Indentified as the core speciality in FAMILY Hospital, Obstetrics & Gynecology Department possesses a team of highly trained doctors with women’s health care experience, along with modern facilities and medical equipment.

Detailed foetal ultrasounds and regular biological studies conducted over the duration of your pregnancy allow obstetricians to evaluate your health and your baby’s progress accurately in order to detect most abnormalities at an early stage. With our 3D/4D ultrasound machines, parents could see their child moving in the womb, in three dimensions. Besides, to ensure a painless delivery, epidural anaesthesia is available but not all cases are recommended to use. In the event that a caesarean section is required, our operating theatres are in close proximity to the delivery rooms.

Besides pregnancy and childbirth, Obstetrics & Gynecology Department also provides a comprehensive and effective range of diagnosis and treatment for other women’s issues, such as sexually transmitted infections, hormonal disorders, abnormal bleeding, ovarian cysts and uterus, birth control implants, and some other concerns.

When you come to Obstetrics & Gynecology Department, you will be taken care dedicatedly and thoughtfully by doctors, midwives, and skilled, experienced staff to fully enjoy our high quality services.

“Children need health care designed for their unique needs—involving families from start to finish—that is delivered by specially trained clinicians in environments designed just for kids.” The Pediatrics Department at FAMILY Hospital has been established based on this motto.

Along with up-to-date medical equipments, our highly skilled doctors have spent years of experience local, domestic, and international training courses; our nurses are well-qualified in childcare techniques.

On the other hand, we have designed the special space, with colorful cartoons characters painted on walls, in order to provide children the most friendly healthcare environment.

In every instance, we understand that treating a sick child is more than doing tests, giving medicine or performing surgery. The Pediatrics Department is dedicated to providing family-centered care for all patients regardless of their medical conditions. Specially, our health care practitioners build partnerships with our patients and families, keeping them at the center of decision-making, supporting and encouraging them to participate in care whenever possible.

Up to now, Pediatrics Department at FAMILY Hospital has become one of the most reliable choices for children health care service in Da Nang and Central Vietnam.

Currently, the Intensive Care Department is comprised of 10 beds for patients who have serious health problems, need intensive medical care and monitoring.

The Department deals with cerebrovascular diseases, brain tumors, spinal cord tumors, and diseases related to the craniospinal nerves such as cranial injuries. It also treats functional disorders such as trigeminal neuralgia and facial spasms in addition to offering general elective screening tests for the brain, thereby emphasizing the prevention of cerebrovascular diseases and the early detection of disorders. The department began offering emergency stroke medicine in 2018 and now offers 24-hour diagnosis and treatment with the support of Emergency Department.

Patient treatment plan is determined by excellent physicians from various specialities. The nurses in the Intensive Care Department is carefully trained in Basic and Advanced Life Support in order to offer advanced care to adults and children. Typically, in the Intensive Care Department, the nurse-to-patient ratio is one nurse to two patients. This permits patients to receive competent, compassionate, and individualized care. It also permits nurses to become better acquainted with the patient and family members in order to provide individualized care.

Anesthesiology and Resuscitation Department is located on Level 5, with 5 fully equipped operating theaters reaching international standard.

At the Anesthesiology and Resuscitation Department, all procedures and guidelines such as waste management, cleanliness and hygiene are updated and strictly.

Anaesthetists and their team are in charge of:

  • Preoperative evaluation and preparation for anesthesia and surgery
  • Restoration; Post-surgery Follow-up
  • Treatment of acute and chronic pain
  • Painless Endoscopic analgesia
  • Intravenous Anesthesia
  • Epidural anesthesia or Spinal anesthesia
  • Sedation or anesthesia for children requiring MRI, CT or DSA.

Traditional Medicine and Rehabilitation Department was established to combine traditional and modern medicine, using medicinal and non-medicinal methods to increase treatment’s effectiveness. Our services consist of acupuncture, massage, acupressure, cupping, gas sanatorium for effective treatment of musculoskeletal diseases, speech therapy, and so on.

For years, the Department wishes to help patients back to their chosen life activities whether at home, work or leisure. Specifically, on a one-to-one basis, our therapists assist patients in managing their pain, restoring their mobility and strength, functionality and independence.

The team has many years extensive experience working with newborns, children, adults and seniors, with various physical conditions. The treatment plan is personalized and performed both in hospital and at home.

As one of the key specialties, Pharmacy Department was established from the beginning of FAMILY Hospital. After 10 years of dedication, the Department groups out-standing pharmacists who focus on optimising medicines management, monitoring medication safety, and improving patient care. In other words, all medicines produced and dispensed to outpatients and inpatients are under the coordination of the Pharmacy Department, in a safe, timely and cost-effective way.

Specifically, the Pharmacy Department provides the following services:

  • Provision of medication to all our inpatients and outpatients
  • Medication safety by ensuring that patients receive or take the right medication at the right dose at the right time
  • Preparing written and verbal medication information for patients
  • Medication information (including governance or safety concern) to all health professionals of the hospital and community
  • Maintain drug stock throughout the hospital
  • Cost effective use of medicines

The Pharmacy Department is an important partner in our patients’ care, using their pharmaceutical knowledge and expertise to advocate for patients, ensuring that they receive safe and effective drug therapy.

The Imaging Department is committed to deliver best quality medical imaging services with regard to efficiency, hygiene, radiation safety as well as image quality.

The Department comprises of full-time doctors, technicians and external consultants in the field. The team works together, building on each other’s experience and strengths, to serve physicians in the diagnosis and treatment of disease.

We offer a wide range of diagnostic services, including: X-ray, ultrasound, computerised tomography (CT) scans and Magnetic Resonance Imaging (MRI), … to provide detailed images of all parts of the body, such as the brain, cardiovascular system, internal organs, bones, joints, blood vessels, spinal marrow and breasts.

Highlighted equipments:

  • 2 Digital X-ray machines (DR)
  • 1 DR Mamography – playing an important role in breast cancer screening
  • Digital periapical radiography (DPR).
  • Bone densitometers by X-ray
  • Digital surgical C-arm X-ray machine
  • 128-slice CT scanner and 16-slice CT scanner
  • Elastography (Acusion S 2000 Siemens, Germany)
  • Cardiovascular ultrasound machine GE-VIVID7
  • Ultrasound machine system
  • Acuson NX3 ultrasound system (Siemens, Germany)

The Laboratory Department provides a full range of quality laboratory tests, not limited to Clinical Biochemistry, Haematology, Coagulation, Immunology, Urinalysis, Microbiology, etc.

The Department is staffed 24 hours a day for inpatient, outpatient and emergency services. Our highly trained professional laboratory team of technicians, technologists and phlebotomists provides accurate test results, which permit physicians to make early diagnoses of diseases or to monitor patients’ condition.

The Department is well equipped with the latest automated technology and uses barcode readers to support accurate patient identification and tracking information. The test results are available to doctors-in-charge in a timely manner and can be accessed via a secured portal on the hospital’s website.

The Laboratory Department is also responsible for supplying blood and blood products, compliant with blood transfusion safety regulations in hospital.

On the other hand, at FAMILY Hospital, the Laboratory Department has maintained partnership with several national and international laboratories that are accredited to the required standard for offering specialized assays and test to our patients.

The Infection Control Department at FAMILY Hospital aims to promote patient safety by reducing the risk of acquiring and transmitting infections.

Main responsibilities of the Department:

  • Perform comprehensive surveillance for healthcare-associated infections and epidemiologically significant organisms
  • Analyze procedure and device-associated infections
  • Create evidence-based interventions to prevent healthcare-associated infections
  • Evaluate methods and technologies to reduce transmission of pathogens within the institution
  • Create and maintain appropriate infection control policies
  • Develop and maintain educational programs regarding infection control for all hospital employees, physicians, and trainees
  • Provide consultation to health care providers in the assessment and management of patients and employees with communicable diseases
  • Provide input for the content and scope of occupational health and safety programs related to infection control and prevention
  • Advise senior leadership on issues related to reduction of infection risks and regulatory requirements
  • Administer ongoing programs and initiatives for continuous quality assessment, quality improvement, and infection risk reduction (e.g. hand hygiene promotion and monitoring)

FAMILY Hospital always remains high standard of hygiene. Cleaning staff is in charge of continuously cleaning every corners in order to minimize the infection for patients, family members and health workers.