Family hospital has established agreements with many insurance providers through Vietnam to provide cashless direct billing service for our customers.

OUR DIRECT BILLING PARTNERS

 BAO VIET
 INSMART
 SOUTH ASIA SERVICE – GRAS SAVOYE WILLIS VIETNAM
 VBI (VIETTINBANK)
 BHVAssurance
 LIBERTY INSURANCE
 BẢO MINH
 GENERALI
 ATHENA

PJICO
 AIA (PACIFIC CROSS VIETNAM)
 DAI-ICHI LIFE CARE (PACIFIC CROSS VIETNAM)
 PTI INSURANCE
 MIC- HEALTH CARE
 FTCClaims
 MANULIFE
 PRUDENTIAL

ADVANTAGES FOR OUTPATIENT:

 Receive examination and treatment in an upgraded separate area
 Receive consultation and treatment by two physicians. One of them plays a role as a Family doctor who will be responsible for initial assessment and referral to specialist if needed. He/she will monitor patients’s medical records for the entire treatment process.
 Receive priority services of the hospital
 Receive interpretation and translation by a medical secretary team who are fluent in English, Korean and Chinese
 Receive cashless direct billing service if all costs are covered by insurance company
 Receive medical records and Invoice in English if needed
 Receive a full set of medical documents for claims purpose if needed
 Receive preferential programs for long-time members

OUR POLICIES FOR INPATIENT SERVICE:
 Be provided with personal hygiene kit
 Be served with 3 meals, a dish of fruits, mineral water and boiling water every day
 Be gifted with a sauna, hair wash and facial massage voucher
 Be provided with laundry service

Please contact us for further information
 Hotline: 0833 632 333
 Call center: 19002250
 Email: insurance@familyhospital.vn

NOTE:  REMEMBER TO CHECK YOUR BENEFIT IN YOUR INSURANCE CONTRACT TO MAKE SURE THAT YOU KNOW EXACTLY WHAT IS COVERED INCLUDING HOW MUCH INSURANCE PAYS AND HOW MUCH YOU WILL PAY. INSURANCE OFTEN DOES NOT COVER 100%.

G